ooma Core VoIP Phone System with No Monthly Phone Service Bills

It is simply inconceivable how bad Ooma's customer service is. I signed up at the beginning of January. Two months in, and they still have not ported my primary number (which means I'm paying both AT&T for continued service and Ooma for their so-called premier service).

I've submitted more than a dozen emails to customer support and have never received a single response from a human. A request for a tier-two technical support call-back was promised within the hour. That was three weeks ago. Since mid-February, their customer support line has either been continually busy or simply unanswered. Their system lets you sit on hold for 30 minutes and then automatically hangs up on you. I tried three successive times last week for a total of 90 minutes on hold only to be kicked off all three times.

There is simply no excuse for this. None. Stay far, far away from this product.Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.