ooma Core VoIP Phone System with No Monthly Phone Service Bills Review

I bought the ooma system at the beginning of February thinking it would be great to ditch comcast digital voice. I went ahead and started the porting process and that is where my frustration has kicked in. It appears that after almost an entire month, they have not even started the porting process. I have emailed support 3 times in the last month and got one response from support: "They are really backed up (porting). Email us back next week". Another words, they have no idea if the port process was even initiated. Gee thanks! Customer service for ooma is a black hole, totally frustrating. Can't see how this company is going to stay in business with non-existent customer support.

I am returning my ooma back to Amazon and I instituted a charge back on my Amex for the premier service.

Buyer beware!

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