ooma Core VoIP Phone System with No Monthly Phone Service Bills Order Now

I purchased an Ooma in April of 2008 when the price dropped for the first or second time. The way my husband and I looked at it was: if the company lasted for 8 months (we were Vonage customers at the time) it would pay for itself. Anything else would be a bonus. So for almost four months now, we've been enjoying the bonus.

We have AT&T's DSL service (formerly SBC) and the fastest upload/download rate they offer. Call quality is generally excellent. We do occasionally have issues with echo and line static. I have to call one of my friends twice to get a great connection (which has turned into a joke). This can be annoying, but being it's free I can handle some mild incontinence. We've been playing with the idea of subscribing to the premium service, but haven't made the plunge quite yet. We also have a multi-line phone system, so we have a working phone in all the rooms we need one. I own a scout that is currently collecting dust but it was free at the time I purchased the system so it's not hurting my feelings too much.

Now I do have to say that I think the set-up documentation is VERY LACKING. OOMA, please fix this!

When I tried to get set up it turned into a two hour odyssey. Because I had never had a problem before I made the mistake of trying to set this up when I was home alone. It's a really pain in the backside to have a phone in one hand and an unhappy infant in the other.

Because there was no documentation to assist with advanced feature set-up I had no choice but to call customer service. I knew why the Ooma couldn't connect from experience - my DSL requires a user and password to allow any device access to the network. If I had not known this, I am sure the call would have taken a lot longer. If the documentation explained how to log into the Ooma box and allow me to set up advanced features however, no call would have been required. If you plan to try Ooma out, I would really recommend that you reacquaint yourself with how your ISP works with devices. It will save you a lot of time.

Also, setting up the Ooma device as your hub is a big mistake. The call quality was exceptional when we had the device in first position, but my bandwidth was almost non-existent. I was unable to use my VPN for my home office which was also a big problem. Once we switched the device order everything was fine. I haven't had a need to contact customer service since this was straightened out and have had no other issues with our line.

I would definitely recommend Ooma to anyone who is looking for a way to cut costs and has a decent high speed ISP line. We've been very happy with our purchase overall. There are some kinks to be worked out, but considering how much we're currently paying for service I don't mind it at all.
Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.