Buying ooma Core VoIP Phone System with No Monthly Phone Service Bills

I was hesitant to buy this item after reading from a few reviewers that the customer service was so bad SO, before buying it, I called customer serviece a few times at different hours of the day/night etc. It was very good. The hold time was very short. They told me that when they first started up, they were understaffed and that has been cleared up now.
Now about the product. There are a few things you MUST be aware of since customer support didn't know about this problem. When I first hooked it up, I was using a WESTELL 7500 wireless Modem/Router combo. My DSL speed went DOWN DRAMATICALLY. OOMA didn't know why. I then tried a Westell 2200 and a Westell 6100 It worked GREAT with those two OLDER modems. So now I have one Westell 2200 and 2 Westell 6100 modems. I bought them because the newest Westell 7500 is NOT compatible with the OOMA and will slow up your speed DRAMATICALLY. I informed OOMA about this conflict. Now, with either of the other two modems that I own, the OOMA works GREAT. You computer does NOT have to be on, be BE AWARE that when the computer IS on, it does affect phone quality since it is sharing bandwidth with the OOMA. If you have a very fast internet connection, no need to worry, but if you have less than a 1500 download speed, be aware that the OOMA is not going to work as well when your computer is on.
I do not pay extra for the OOMA Premier which gives you some extra services that I do not need. I am very happy that I get free long distance in the US, Canada, Guam and Puerto Rico, call waiting, caller ID, voice mail etc. I chose to take an OOMA phone number so I can't tell you about any trouble some people have mentioned about porting their number from Verizon to OOMA. Rather than hooking up the OOMA Scout in another room, I chose to go an easier route by buying an AT&T Cordless phone answering machine combo that comes with three handsets. This way, the other two handsets have a docking station in any room you want without running any phone wires around your house. You just plug each docking station into the AC outlet on your wall so that the extra two handsets stay charged. I like that I don't have to run phone lines around the house this way, so I have no use for the OOMA Scout that comes with it. With the OOMA scout, you must run hard wire phone lines to each scout and also plug each scout into an AC outlet. That would be more work, more wires and more expensives if you wanted 3 or more phones in your home.
All in all, I am VERY happy with this product. It's MUCH better than Vonage and that other item that you plug into a USB port into your computer. I forget the name of it, but its something JACK. With that you must leave your computer on, and I really didn't like the way it performed compared to the OOMA. I'm really surprised that it works this well. JUST REMEMBER. It does NOT work well with the Westell 7500 modem which is the latest modem that Verizon is pushing. I hope that they are not intentionally making their newer modems incompatible with the OOMA. Not accusing Verizon of anything, but I find it strange that the NEWER Verizon modem pushed by Verizon slows down your internet speed to a crawl. So, just to be careful, like I said, I bought TWO brand new 6100 Westell modems from Verizon and one Westell 2200 on Ebay just to have extras in case a modem burns out since the newest model is NOT compatible.
If you have a compatible modem, this is a GREAT PRODUCT. I've had it for 3 to 4 months now and am enjoying FREE phone service.Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.