Buying ooma Core VoIP Phone System with No Monthly Phone Service Bills

Bought this with so much anticipation. But am very disappointed with the call quality. My main complaints are:

1. Poor call quality: Had several dropped calls. I can hear the other party but they can't hear me and vice versa. Had to hang up and call back.
And the calls that did not have this problem had real bad static on the other side.

2. Internet connection was intermittent: After connecting this device as recommended, my internet connection got very flaky. Could not even browse some popular websites. But the connection was OK when I connected it to my router.

3. Customer Service: Never got hold of them. The two times I called to resolve the above two issues, I was on hold for a long time and got dropped. I was on hold for 39 minutes once before they dropped my call.

Reading all the positive reviews here, I was hoping I can cut the cord. Oh... well... not going to disconnect service from my local phone company yet. Hope that day comes soon...

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