ooma Core VoIP Phone System with No Monthly Phone Service Bills Top Quality

There has been a lot of fuss over what is and what isn't "unlimited" calling. Frankly, it was enough to cause me to hesitate from giving Ooma a try. Admittedly, Ooma has a 3k limit. However, since I have 2 daughters that have the home phones glued to their ears, I was worried that this might be a problem. So I contacted Tami Bhaumik, Vice President,Corporate Marketing and she replied:


"We do have a statement that we have a 3000 minute per month limit; however, this is in place as a safeguard for us against gross abuses. We have never shut a customer down that has gone over the 3000 minute limit. In fact, the vast majority of customers use on average 300-400 minutes per month. What we want to avoid are businesses using our system to run call centers. If a customer is using our product for residential and goes over the 3000 minute limit, we would not shut them down.

For what it's worth, I have a two daughters as well and I certainly know that they are on the phone all of the time as well. We have never exceeded the 3000 minute limit. I hope that this answers your question and I hope that you decide to give us a try. I wish you the very best and again, thank you for taking the time to enquire.

Best regards,
Tami Bhaumik
Vice President,
Corporate Marketing


So, just to clarify, I asked:

"Bobby B" on Amazon who says he works for ooma wrote:

Again, I wouldn't worry about being charged or counting your minutes - if you're using ooma mostly for residential usage, talk all you want.

My concern is "being charged" and counting minutes. If what Bobby B says is true, then as long as my usage is residential, which is all that it will be, then I don't have to worry about watching minutes or being charged if we go over the 3k. Is that correct?

Admittedly, we may never go over anyway, but I just don't want to have to worry about it. I just don't want to regret buying ooma a couple of months after purchase.


Ms. Bhaumik replied:


Bobby B is one of our product managers and he is correct in his statement. In reference to your earlier email, we do not differentiate between LD and local and we do not count minutes on inbound calls. That said, we will not shut you down if you exceed the 3000 limit if you are using it for normal residential usage. Please do not worry. You can sleep soundly knowing that we stand by our product and want you to have a very positive experience.

Tami Bhaumik
Vice President,
Corporate Marketing


So, long story short, I bought Ooma from Amazon and look to save about $40 a month. Set up was extremely simple. The one setback is that I couldn't port my old number. Not a deal breaker. Tried out the LD and sounds great. So far so good. I'm holding on to my current phone service as a back up for a few days, just in case anyone uses my old number. But after that, goodbye phone bills, hello Ooma! Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.