Discount ooma Core VoIP Phone System with No Monthly Phone Service Bills

วันจันทร์ที่ 14 กันยายน พ.ศ. 2552


I received my Ooma from Amazon last week. I have tried contacting tech support on 8 different occasions over 4 days. The first 7 calls I was placed on hold for 30 minutes (each time) before being automatically disconnected. On the 8th call, after about 15 minutes a message came on asking me to leave my name and number and someone would return my call. I'm still waiting. I'm sorry, but I just can't put my trust in ANY company with such abysmal tech support. It's going back in the box and back to Amazon. Additionally, I had 7 family members and friends waiting for me to report on how the unit worked for me, as they were quite interested when I told them about the purchase. Upon my relating this tale, they have all decided to pass. I think they are making a good move.

It could be the greatest invention since sliced bread. I'll never know, will I. :-)

Frank

P.S. PLEASE - DO NOT purchase this product until you attempt to reach customer non-support. You will never reach anyone. Ever. Never. This company truly is nothing more than a ponzi scheme. I will be calling Amazon HQ in the A.M.. They need to stop conspiring in misleading consumers. Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.

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