ooma Core VoIP Phone System with No Monthly Phone Service Bills Order Now

The setup is really easy, and I am very satisfied with the voice quality. It took me two phone calls to port my number. I waited for 20 minutes at the first time (6pm EST) before being told to leave my name and a phone number by the automate system. About 30 minutes later, I gave it a second try and got very professional help after waiting for about 16 minutes.

The scout has not been set up correctly. I plugged a cable from the phone jack on the wall to "wall" on the scout, and then connected the power adapter. The red light was on and off in the first row, then on and off in the second row, and then on forever in the third row even after 20 minutes. I am not sure if it is due to the porting process. In order to port my phone number, my current setting is to connect the "wall" on the hub to the internet/phone modem provided by Cablevision (I am using the triple play) and the "phone" on the hub to the wall jack. By splitting the line from the internet/phone modem, I am having two lines with the same number.

I requested the porting on Jan 8, 2009, and was charged the porting fee on Jan. 9. They sent me the LOA on Jan 12, and I emailed and faxed the documents back on the same day. On Feb. 15, 2009, I contacted customer service (lucky, only waited for 5 minutes) and was told they never received anything. Horrible customer service. It wasted me a whole month and I have to pay my phone bill for another month if everything goes alright.

March 28, 2009: the porting was completed on March 9. the phone works great. BTW, the fax doesn't work even with direct connection between Ooma and the fax machine. On the night of March 15, I had to go to my friend's house to send fax to Aetna with my fax machine in order to catch the deadline for health account reimbursement. I'd give it a rating of 4 stars, but the system doesn't allow me to change it. I gave it a 3 star as I was not satified with the customer service.Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.