ooma Core VoIP Phone System with No Monthly Phone Service Bills Right now

วันอังคารที่ 1 กันยายน พ.ศ. 2552


I had actually been looking at this for awhile. My husband and I are both in our 20's, and like many of our peers, we primarily use our cell phones for communication. So we held off on getting a home phone. Still, there were many times I wished we had one. I cannot hear my cell phone ringing throughout my house, so unless I carried it around everywhere with me, I would miss calls. I also don't get the best cell phone reception in my house, so I found myself sitting outside, or by open windows when I'd have to make a call. Pretty annoying. At the same time, I didn't want to pay for home phone service either. That's when I started looking into this.

After the initial purchase, that's all you ever have to pay. Unless you want special features like several phone lines. Even with the special features, it ends up being about $10 a month. However, I find that I don't need those extra services.

I have Comcast, with only one internet connection, and I was worried that I would need to buy a router so that I could have both the ooma and the computer hooked up. But I was wrong, it connects very easily with the ethernet going from the modem to the ooma, and then from the ooma to your computer. So you only need one hookup, unless you want to keep your main ooma hub in a different room from your computer. Actually, the ooma comes with all the cords and accessories you need, including a splitter if you have DSL. The only thing it doesn't come with is a phone that you need to hook up to it. You can use any kind of phone, you don't need a special one. Once the hub is hooked up, you can plug the scout into any phone jack in your house (doesn't have to be connected to the internet) and you now have two lines.

Installation was fairly easy. If the machine is hooked up wrong, it'll flash red. The only problem I had, is once I had it hooked up, it's supposed to glow blue, and it didn't. It simply stopped glowing all together. The phone would make the sound as though it were connected, but I couldn't make any calls, and I couldn't call the ooma from an outside line. After maybe 15 minutes, it started working even though I hadn't done anything, but it still doesn't glow blue. But whatever, it works.

Ooma appears to be a small company (at least right now), without much in the way of customer service. You have to wait a long time in order to talk to one of the few people that works there. My husband is in the military, and as such we're prone to moving. I called customer service to ask if there's a fee involved in changing your phone number (so we could get a new local number if we moved). The man I spoke to sounded very frazzled and confused. He said, no, there's no fee to change the number, but you can't just change it whenever you feel like it, it needs to be for a 'real reason' (how they know it's a real reason, I'm not sure). And maybe in the future they'd charge a fee, but he doesn't know for sure. He sounded as if he was making up policy on the spot. The concept of "maybe in the future they'd charge a fee" kind of worries me. What else might they charge for in the future??Get more detail about ooma Core VoIP Phone System with No Monthly Phone Service Bills.

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